Service, Repairs & Annual Maintenance (AMC) Residential & Commercial
Support That Continues Long After the Project Closes.
A system that performs well on handover needs consistent attention to keep performing that way. Technology changes, usage patterns shift, and components age - none of which has to mean disruption if the right care is in place from the start.
MKB Bespoke offers structured maintenance programmes and responsive repair support for every system we install, as well as third-party systems we are brought in to service. Our work spans residential properties, corporate offices, hotels, and commercial environments across UAE & the Middle East.
The same standard of care that goes into an installation applies to everything that follows it. We keep systems running the way they were designed to - quietly, reliably, and without your team having to think about it.
What AMC we cater to
Why the Right Maintenance Makes All the Difference
Long-Term Care & Continuity
The end of an installation is the beginning of a working relationship. MKBremainsavailable to every client after project completion-not as a fallback, but as an ongoing point of contact for everything the system needs.
Preventive Maintenance
Most system failures are preceded by warning signs that routine checks would catch. Scheduled inspections, firmware updates, and calibration adjustments keep systems stable and head off problems before they require repair. AMC agreements are structured around this principle.
Technical Support
When something stops working, the priority is resolving it quickly with minimum disruption. MKB provides both remote diagnostics and on-site support depending on what the situation requires-available through AMC agreements or on an ad-hoc basis.
Experts in Sound, Light, Environment, Control
FAQ’S
Technical Excellence To Every Project, Ensuring Results That Consistently Exceed Expectations.
No. MKB takes on maintenance and repair for systems installed by other providers, subject to an initial assessment. Where hardware is compatible, it can be brought under an AMC or supported ad-hoc.
Every AMC is tailored to the specific systems in the property-number of visits, response time commitments, and scope of included repairs.No fixed packages; everything is structured around what the property actually needs.
Contract clients receive priority response with agreed timeframes. For ad-hoc requests, MKB aims to respond and provide an assessment as quickly as the situation requires.
Yes. Clients managing multiple properties or commercial sites can consolidate maintenance under a single agreement - scheduling, reporting, and billing all managed centrally.
Both. Many issues are diagnosed and resolved remotely for faster resolution. Where physical access is required, an on-site visit is arranged around the client's schedule.
Options are presented clearly-what an upgrade involves, what it delivers, and what it costs. No work is carried out without approval, and upgrades are planned to minimise downtime.
Get in touch with a description of the systems in the property and what you need. For AMC enquiries, MKB will arrange a site visit and put together a tailored contract proposal.
Keep Your Systems Running the Way They Should.
Whether you need a repair resolved quickly or a long-term maintenance plan put in place - tell us about your property and we will take it from there.
